How we work
Your best engineers, analysts and operators get promoted for being brilliant at the work. Then the job becomes the people. We help them through that first year, starting with the conversations they keep putting off
Free, no pitch. Worst case, you leave with one good question
Sound familiar?
New managers still do the work themselves, because delegating means a conversation
The feedback that should have happened in March is still waiting in October
Your best individual contributor became a manager, and is quietly drowning
The leadership offsite felt great. By Monday, nothing had changed
What we do
A 90-day programme for people in their first two years of managing. Built around their real situations, with practice between sessions and their own leaders involved, so the change outlasts the workshop
New managers rehearse the conversation they've been avoiding, out loud, with someone playing the other person. Feedback, performance, conflict, saying no upwards
One-to-one work for the people in the jump, and for the leaders who promoted them
The Clarity Accelerator →Built for 24x7 operations teams and borrowed from aviation, with Sqn Ldr Sargam Tatwawadi (Retd): speaking up early, clean handovers and blameless reviews
No L&D head yet? We also work as an outside head of learning for growing companies. Ask us about it
Essential Conversations
New managers rehearse the conversation they've been avoiding, out loud, with someone playing the other person. Feedback, performance, conflict, saying no upwards
Talk to us about Essential Conversations →How we work
Proof
A 24x7 operations team drowning in escalations. Communication moved down, never back up. Shifts and functions weren't working together
Cockpit discipline borrowed from aviation, built around the team's real shift patterns, co-facilitated with Sqn Ldr Sargam Tatwawadi (Retd), delivered monthly so the habits held under pressure
Better interworking between shifts, stronger process adherence, and people speaking up about concerns they would previously have kept to themselves
“Changes were seen in team interworking, process adherence, and people being vocal in expressing their opinions and concerns”Head of Learning Services, Nokia Managed Services
“He didn't give me answers, he made me think, and it helped clear my way of thinking. I finally have clarity over things, and I'm ready to give this 200%”
Neeraj AgrawalCoaching client“Coaching gave me ownership of my goals, and a different lens to view my situation. Outcome-oriented, and it worked”
PreetCoaching client“It helped me relook at decisions in my life I'd been making on autopilot, and make some genuinely positive changes”
Ritesh ReddyCoaching client
The person behind it
Prashant Uttekar spent 26 years in telecom and tech as the expert who became the manager, then the manager of managers. He led global sales training and enablement and launched consultative selling for more than 3,000 people, and led L&D teams before founding Curious Crow
He coaches and facilitates from that experience, not from a framework. He's an ICF ACC-trained coach, a TEDx speaker and the author of The Accidental Sales Strategist, a #1 Amazon bestseller in India
Organisations: Tata Communications, Vodafone India, Idea Cellular, Tata DoCoMo, Etisalat DB
Based in Goa, working across India
Seen in the wild
“I coach the leader. And the person wearing the title”
Never on the radar, never on the vision board. Then there it was, in the middle of New York. Still letting that one sink in
Times Square, New York
Just looking? Have a go
The old fable: a thirsty crow, a pitcher with too little water, and a pile of pebbles. One pebble does nothing. Eight, dropped one at a time, bring the water within reach. Drag a pebble from the table into the pitcher
That's how new managers change too. One conversation at a time
For HR and L&D people
The Learning Table is a small WhatsApp circle for HR and L&D professionals. One idea on new managers and one tool to try each week, and a monthly roundtable with peers. No selling, no forwards
Tell us a little about your team and what you're trying to move. We reply within two working days, usually with a question or two
Book a 20-minute conversation →